Almeida and leadership

Investor and philanthropist Warren Buffett said that “only when the tide goes out do you know who was swimming naked”. Well, the tide has come out in one fell swoop, and how. We don’t remember a tide like that; at the time of writing we have 3,434 dead in Spain and what we have left. […]

The power of communication in times of confidence crisis

In these days of uncertainty and already physical separation, communication in corporations is more important than ever. Companies have a responsibility to their employees, but also to their customers, suppliers, public administrations, the media or the financial markets, because in addition to guaranteeing their security, the way in which this situation is managed can be […]

Felipe VI and crisis communication

We lived a few days of emotions of all kinds and all very strong. At a time when the coronavirus has paralysed our lives in the dry we are faced with another scenario that deepens the crisis of the monarchical institution. Or perhaps it strengthens it? Let us analyse a case of crisis communication which, […]

The Importance of Managing Crisis Communication

“Crisis communication is increasingly important in companies. It is a threat to relations with a target audience and as relations are increasingly weak, any threat can break them. Ideally, crisis communication should not be seen as the last link, but as another link in prevention and preparation.” Yago de la Cierva, Director of Crisis Communication […]

Yago de la Cierva: “Crises affect all companies, not just poorly managed ones”

“Crises affect all companies, not just poorly managed ones,” warned Yago de la Cierva, professor of Corporate Communications and Crisis Management at IESE Business School, during his speech at the Proa Observatory, held at Degussa’s headquarters. Professor De la Cierva gave a lecture on ‘How to ask for forgiveness after a mistake: examples of corporate […]