{"id":11213,"date":"2019-03-21T12:01:49","date_gmt":"2019-03-21T11:01:49","guid":{"rendered":"https:\/\/proacomunicacion.es\/?p=11213"},"modified":"2019-03-21T12:01:49","modified_gmt":"2019-03-21T11:01:49","slug":"the-importance-of-managing-crisis-communication-2","status":"publish","type":"post","link":"https:\/\/proacomunicacion.es\/en\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\/","title":{"rendered":"The importance of managing crisis communication"},"content":{"rendered":"<p style=\"text-align: justify;\">\"Crisis communication is becoming more and more important in companies. It is a threat to relationships with a priority audience and relationships are increasingly loose, any threat can break them. Ideally, crisis communication should not be seen as the last link, but as another link in prevention and preparedness\". <a href=\"https:\/\/proacomunicacion.es\/en\/yago-de-la-cierva-crises-affect-all-companies-not-just-poorly-managed-ones-2\/\">Yago de la Cierva<\/a>The Director of Crisis Communication at PROA Comunicaci\u00f3n, explains why crisis communication is so important and what the experience of an external consultant brings to the management of a crisis. He also explains how the crisis could have been better managed.<a href=\"https:\/\/proacomunicacion.es\/en\/the-boing-737-crisis-and-our-future\/\"> Boeing crisis.<\/a><\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/Kz3znzlt76w\" width=\"910\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>\u201cLa comunicaci\u00f3n de crisis es cada vez m\u00e1s importante en las empresas. Es una amenaza a las relaciones con un p\u00fablico prioritario y las relaciones son cada vez m\u00e1s flojas, cualquier amenaza puede romperlas. Lo ideal ser\u00eda que la comunicaci\u00f3n de crisis no se viera como el \u00faltimo eslab\u00f3n, sino como un eslab\u00f3n m\u00e1s de [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":11214,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[42,43,44,38,7,799,624],"class_list":["post-11213","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-proa","tag-comunicacion-de-crisis","tag-crisis-reputacional","tag-gestion-comunicacion-de-crisis","tag-gestionar-comunicacion-de-crisis","tag-proa-comunicacion","tag-proa-comunicacion-10-anos","tag-yago-de-la-cierva"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La importancia de gestionar la comunicaci\u00f3n de crisis - Blog Comunicaci\u00f3n y Reputaci\u00f3n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proacomunicacion.es\/en\/the-importance-of-managing-crisis-communication-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La importancia de gestionar la comunicaci\u00f3n de crisis - Blog Comunicaci\u00f3n y Reputaci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"\u201cLa comunicaci\u00f3n de crisis es cada vez m\u00e1s importante en las empresas. Es una amenaza a las relaciones con un p\u00fablico prioritario y las relaciones son cada vez m\u00e1s flojas, cualquier amenaza puede romperlas. Lo ideal ser\u00eda que la comunicaci\u00f3n de crisis no se viera como el \u00faltimo eslab\u00f3n, sino como un eslab\u00f3n m\u00e1s de [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proacomunicacion.es\/en\/the-importance-of-managing-crisis-communication-2\/\" \/>\n<meta property=\"og:site_name\" content=\"PROA Comunicaci\u00f3n\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-21T11:01:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/proacomunicacion.es\/wp-content\/uploads\/2025\/08\/Firefly_radio-de-barco-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"PROA Comunicaci\u00f3n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@proacomunica\" \/>\n<meta name=\"twitter:site\" content=\"@proacomunica\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PROA Comunicaci\u00f3n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/\"},\"author\":{\"name\":\"PROA Comunicaci\u00f3n\",\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/#\\\/schema\\\/person\\\/f80dc8938ea94e7f8aa1e8dc716d5a60\"},\"headline\":\"La importancia de gestionar la comunicaci\u00f3n de crisis\",\"datePublished\":\"2019-03-21T11:01:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/\"},\"wordCount\":140,\"publisher\":{\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"Comunicaci\u00f3n de crisis\",\"crisis reputacional\",\"gesti\u00f3n comunicaci\u00f3n de crisis\",\"gestionar comunicaci\u00f3n de crisis\",\"Proa Comunicaci\u00f3n\",\"proa comunicaci\u00f3n 10 a\u00f1os\",\"Yago de la Cierva\"],\"articleSection\":[\"Actualidad\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/\",\"url\":\"https:\\\/\\\/proacomunicacion.es\\\/la-importancia-de-gestionar-la-comunicacion-de-crisis-2\\\/\",\"name\":\"La importancia de gestionar la comunicaci\u00f3n de crisis - 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