{"id":11266,"date":"2019-03-22T14:32:24","date_gmt":"2019-03-22T13:32:24","guid":{"rendered":"https:\/\/proacomunicacion.es\/?p=11266"},"modified":"2019-03-22T14:32:24","modified_gmt":"2019-03-22T13:32:24","slug":"the-importance-of-managing-crisis-communication","status":"publish","type":"post","link":"https:\/\/proacomunicacion.es\/en\/the-importance-of-managing-crisis-communication\/","title":{"rendered":"The Importance of Managing Crisis Communication"},"content":{"rendered":"<p>\"Crisis communication is increasingly important in companies. It is a threat to relations with a target audience and as relations are increasingly weak, any threat can break them. Ideally, crisis communication should not be seen as the last link, but as another link in prevention and preparation\". Yago de la Cierva, Director of Crisis Communication at the agency PROA Comunicaci\u00f3n, explains why crisis communication is so important and what the experience of an external consultant in managing a crisis can contribute. In addition, he explains how the <a href=\"https:\/\/proacomunicacion.es\/en\/the-boing-737-crisis-and-our-future\/\">Boeing crisis<\/a> could have been better managed.<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/Kz3znzlt76w\" width=\"910\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00abCrisis communication is increasingly important in companies. It is a threat to relations with a target audience and as relations are increasingly weak, any threat can break them. Ideally, crisis communication should not be seen as the last link, but as another link in prevention and preparation.\u00bb Yago de la Cierva, Director of Crisis Communication [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":11210,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[176],"tags":[625,859,202,860,626],"class_list":["post-11266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-crisis-communication","tag-crisis-management","tag-proa-comunicacion-en","tag-proa-comunicacion-10th-anniversary","tag-yago-de-la-cierva-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Importance of Managing Crisis Communication - PROA Comunicaci\u00f3n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proacomunicacion.es\/en\/the-importance-of-managing-crisis-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Importance of Managing Crisis Communication - PROA Comunicaci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"\u00abCrisis communication is increasingly important in companies. It is a threat to relations with a target audience and as relations are increasingly weak, any threat can break them. Ideally, crisis communication should not be seen as the last link, but as another link in prevention and preparation.\u00bb Yago de la Cierva, Director of Crisis Communication [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proacomunicacion.es\/en\/the-importance-of-managing-crisis-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"PROA Comunicaci\u00f3n\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-22T13:32:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/proacomunicacion.es\/wp-content\/uploads\/2025\/08\/Firefly_radio-de-barco-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"PROA Comunicaci\u00f3n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@proacomunica\" \/>\n<meta name=\"twitter:site\" content=\"@proacomunica\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PROA Comunicaci\u00f3n\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/\"},\"author\":{\"name\":\"PROA Comunicaci\u00f3n\",\"@id\":\"https:\/\/proacomunicacion.es\/#\/schema\/person\/f80dc8938ea94e7f8aa1e8dc716d5a60\"},\"headline\":\"The Importance of Managing Crisis Communication\",\"datePublished\":\"2019-03-22T13:32:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/\"},\"wordCount\":101,\"publisher\":{\"@id\":\"https:\/\/proacomunicacion.es\/#organization\"},\"image\":{\"@id\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"Crisis Communication\",\"Crisis Management\",\"Proa Comunicaci\u00f3n\",\"Proa Comunicaci\u00f3n 10th Anniversary\",\"Yago de la Cierva\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/\",\"url\":\"https:\/\/proacomunicacion.es\/the-importance-of-managing-crisis-communication\/\",\"name\":\"The Importance of Managing Crisis Communication - 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