Brands and Customer Experience

The spur that has infected our lives has also infiltrated politics. One month in the 21st century is much more than a year of the twentieth century, and a year equals a decade. While the no-confidence motion that sprung Pedro Sánchez into power from the hands of a heterogeneous group...

Bárbara Yuste, Head of Digital Communication at Proa Comunicación, details how to manage a digital crisis. Transparency and speed are two essential factors in a scenario of crisis in the digital environment, especially in moments like the ones we are living these days. Companies and institutions have to be prepared...

Casimiro García Abadillo, the Independent’s director, exposes the situation of journalism and the journalistic occupation at the present time, reviewing also the evolution of the press as a mechanism of power. He also shares his vision of the payment wall as the future of the digital press and highlights the...

«The world is changing faster than ever.» With this categorical phrase, Catherine Barba, Internet pioneer, entrepreneur and angel investor, talks about the world in which we find ourselves, a world that, in her opinion, «is in rupture or breaking down». In her opinion, the changes we are experiencing today force...

For those of us who have represented Spain, and all its political and cultural expressions, as well as its varied economic interests, we have had to learn -because one is not born with this capacity- to speak -independently of our ideas- of these expressions, with neutrality in political controversies; to...

D. Juan Rodríguez Garat, Almirante (R) de la Flota, tiene claro que el orden mundial ha cambiado tras el comienzo de la invasión rusa a Ucrania: “Las tres grandes salvaguardias que el mundo tenía para mantener la paz se nos han caído: la ONU, explotando la multilateralidad; las armas nucleares,...