We are obsessed with telling: the stories, the posts, my ideas, my opinions on every instant issue that rocks the news. Let my stuff be known. Let me be heard. Because I am worth it.
We count in stereo and in multichannelWe are constantly broadcasting, fitting our discourse and our messages into the multiple formats offered to us by communication technologies. We broadcast with constancy while we become a background noise that puts us in the spotlight and makes us the protagonists of a tiring monologue while we miss the truth of reality, which transcends us outright.
Words, photographs, audios and emoticons in unidirectional. From me, towards the world. As if having one mouth and two ears wasn't enough to suspect that wise nature doesn't commit superfluous anthropological acts. We are missing out on a lot of life if we don't learn to listen.Because deploying the sense of listening gives us wings, and retracting it, we become ensimismatic towards subjectivity, the strabismic disease that limits the horizon of healthy communication.
Be quiet, observe, listen to others, talk and reflect together. are very active verbs for good communication that cannot adulterate the rhythm of the vertiginous times that squeeze us in the first person. Stop. Out of inertia or haste. Out of pride, presumption or malice aforethought. We broadcast in kamikaze mode, turning our backs on understanding.. Without wanting to or without knowing how to avoid it, the truth is that we do not listen or do not listen well enough.
Poor communication is a stagnant pool of emissions where the opinions of others, the loquacity of the context, the evidence of the circumstances have not been listened to with care. Then, thinking that the picture was this half-dark truth, we drowned in error, misjudged and shot off target.
Communication is an accurate arrow that connects when it hits the target, but on the way to success it requires listening. intelligent and capableWe try to do this in companies that are aware of the benefits of collective talent. Without good listening skills, there is no good diagnosis to be able to get the communication strategy right. Hearing everyone's views and combining a wealth of opinions opens the door to success.. In this seemingly passive and enormously wise attitude pivots much of a leader's excellence.
Leaders must inspire, persuade, build relationships, share ideas, convey the company's values and make things happen in their organisations, and all this is impossible without listening. Leaders know it, and everyone around them knows it, because if there is one orphanage that we all appreciate very clearly, it is the desert we pass through when we are neither listened to nor taken into account.
We are talking about listening with your eyesBecause in this new world of teleworking, multitasking and the technological tsunami that floods our screens, being, seeing, calibrating non-verbal communication, breathing the present and taking charge of reality in all its dimensions is essential to apprehend with a deep look what the ear sometimes does not perceive with quality.
In good communication, attention is sacrosanct and distractions are fought with skill.because they are the enemy. If communication is a two-way dialogue, it makes no sense to block the way in. A blind sender and a deaf receiver are likely to get lost on the way to port or shipwrecked in the attempt. The expedition might have been a success, but neither of them took their limitations into account.
Good communication is eye drops and hearing aid. It is a crutch and a joker to make up for deficiencies with knowledge and experience. It is motivation, and wings, and graduated glasses. It is an accelerator with ears awake. Healthy communication turns on the loudspeaker to listen without saturating itself and transmits with clarity what the eyes hear with clarity.
Read more Dircomfidential the article in Lucía Casanuevamanaging partner of PROA Communication.