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50% of an organisation's total value resides in its intangibles, according to Corporate Excellence

According to a study of the evolution of the weight of intangibles published annually by Brand Finance together with Coporate Excellence in Spain, 50% of the total value of an organisation resides in its intangibles - reaching 80% in some sectors - and they represent a greater proportion than tangible assets in the total value of many businesses.

"In business, intangibles such as brand, communication and reputation are the best compass in the complexity of our environment and guide us to do well the things that really matter, because reputation has no shortcuts," explains Jaume Giró, president of Coporate Excellence since 2015. In the 1970s, 80% of an organisation's value resided in its tangible assets (factories, products, etc.). Today, up to 80% of an organisation's total value resides in its intangible resources and assets (such as communication).

Corporate Excellence is a non-profit think tank on reputation, brand, communication and public affairs management. It was created by BBVA, CaixaBank, Iberdrola, Repsol, Santander and Telefónica (as ex officio trustees) and is associated with some of Spain's most important public and private companies, such as Agbar, Bankinter, Banco Popular, Correos, Danone, DKV Seguros Médicos, El Corte Inglés, Gas Natural Fenosa, Mapfre, Renfe and the Volkswagen Group. These companies employ more than one million people, are present in 80 countries and have a market capitalisation that represents more than 70% of the IBEX 35.

The value and importance of intangibles has been one of the main themes in the 2017 Proa Observatories, as exemplified by the presentation by Antonio Belmonte (Director of External Communication at Deloitte) 'Communication at Deloitte: from intangibles to business'..

Ben Kendall highlights the importance of corporate storytelling in the Proa Communication Observatories

On Thursday 26th April, a new edition of the Proa Communication Observatories was held, with a presentation by Ben Kendall (CEO of Warren Films): 'Storytelling in corporate management'. "Storytelling is being imposed in the business environment in response to the fact that we are living in a...

Asunción Velasco, from PwC: "We are promoting the figure of digital brand ambassadors".

The head of internal communication 02128 cash advance at PricewaterhouseCoopers (PwC), Asunción Velasco, said at the eighth edition of the Proa Communication Observatory: "We want all PwC employees to be ambassadors of our brand". Specifically, they already have around 130 digital ambassadors for the consultancy firm. "They are people...

Crisis communication management in the coronavirus context

Lucia Casanueva and Valvanuz Serna Ruiz, managing partners of Proa Comunicación, detail how companies should face communication in the COVID-19 pandemic context. In order to properly manage this crisis, which may affect the reputation of a brand or corporation, Proa Comunicación offers its experience in carrying out analysis, crisis communication...

Rafael Villaseca, at the PROA Communication Observatory: "We are in the midst of a process of change".

Rafael Villaseca, former CEO of Gas Natural Fenosa and current President of the Naturgy Foundation, participated in the Proa Communication Observatory held at the headquarters of Boston Consulting Group on Wednesday 10 April. Rafael Villaseca holds a degree in Industrial Engineering from the Polytechnic University of Catalonia and an MBA from the...

Valvanuz Serna Ruiz -- The importance of customer immersion

Anyone who has prepared a proposal for a communication plan for a potential client has started their presentation with the so-called "Situation Analysis", which is the section used to describe the company and the products or services it offers to the market. This is completed with information...

Ten keys to understanding the consumption of audiovisual content in Spain

The Communication Markets and Companies Research Group (GIMEC) of the Faculty of Communication of the University of Navarra has presented a study entitled "Identification of the reasons for consumption of fiction and entertainment audiovisual content in the Spanish market". Its conclusions have been grouped...

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Every week we share reflections, trends and the key aspects of about reputation, strategic communication, public affairs and innovation. Content designed for professionals who value information with diligence and perspective.