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The GSS Group entrusts Proa Comunicación to reinforce its communication strategy

The GSS Group, a Spanish multinational leader in customer services, has entrusted Proa Comunicación to strengthen its communication strategy in Spain and Latin America.

Since its founding in 1986, the GSS Group has worked with large companies and public institutions in the Spanish and Spanish-speaking markets. Currently, in addition to its presence in Spainit maintains presence in major Latin American countries, such as Mexico, Colombia, Ecuador, Chile, Peru, Brazil and Argentina, as well as in the United States.

GSS has a management team with more than 25 years of experience in the sector and develops integrated solutions through all contact channels. One of its main objectives is to lead, in the international arena, in offering customer management in real time in an integral and multi-channel manner based on innovative solutions.

In addition, it belongs to the Spanish Association of Customer Experience Companies (CEX), which brings together the most important companies in the Contact Center and Customer Service sectors in Spain.

Proa Comunicación hosts the presentation of FaqFraud, an initiative to stop fraud in digital advertising

According to Google's latest report, advertisers are losing 3.5 million dollars a day with unauthorized resale of inventory and domain spoofing in 16 of the world's most relevant digital media. For this reason, FaqFraud was born, a non-profit initiative that constitutes a line of help to stop fraud in the...

Keys for banks to improve their reputation

The latest scandals involving major banks as reported in the press - the illegal wiretapping ordered by the former chairman of BBVA, the failed appointment of the CEO of Santander, or the lawsuits filed by investors who have lost their money in shares or mandatory convertible bonds of Banco Popular - continue to put...

Proa Comunicación Designs the Marqués del Atrio Group's New Website

The Marqués del Atrio Group has trusted in Proa Comunicación for the design of their new website, which they are aiming to adapt to the most current and avant-garde trends in the market, and, at the same time, get closer to their community within the digital ecosystem. The Marqés del...

Dick Cheney, the ultimate shadow politician

A few days ago, at the presentation of the preview of El vicio del poder in Spain, organised by the journalism forum Conversaciones con, Pablo Pardo, correspondent of the newspaper El Mundo in the United States, summed up the relationship between the all-powerful Vice President Dick Cheney and the press as follows: "Cheney decided to elude the...

Lucía Casanueva -- "FeliciDAR", an ABC column

What is happiness? Based on this question, a provocative one for today's times, Lucía Casanueva, managing partner of PROA Comunicación, develops an interesting concept in an article published this Thursday in the ABC newspaper. It is "feliciDAR", the term that gives the reflection its title, and which refers to...

Millennials versus Boomers

When the children of your first colleagues start to arrive in the company, you experience mixed feelings. After the fond memories of your first professional steps, you are alarmed to realise that the children you saw in the cradle are already here. At the same time I am confronted with...

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The GSS Group entrusts Proa Comunicación to reinforce its communication strategy

More conversations, more ideas, more PROA. Follow us on our networks.

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More conversations, more ideas, more PROA.
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